Domestic Shipping Policy

 Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
USPS/CanadaPost for Canada/USA orders 2-7 business days Free
     

Delivery delays can occasionally occur.  

Shipment to P.O. boxes or APO/FPO addresses

EssentialJayJay.com ships to United States & International Countries.

Please visit CA.EssentialJayJay.com for Canadian orders.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.

Customs, Duties and Taxes

There are no custom/duty fees for American & Canadian buyers.  

Damages

If any packages are damaged during shipping please contact us here.  

International Shipping Policy

Yes, we ship to international countries.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.